Our highly trained and experienced clinicians include Licensed Clinical Social Workers, Licensed Clinical Professional Counselors, Psychologists who are supported by our outstanding office staff team. Our clinicians have a variety of interests and expertise in treating mental health issues. All of them have a passion for helping people, both children and adults, overcome life’s inevitable challenges and finding a path that leads to better emotional and physical health, more fulfilling relationships, greater self-awareness and improved self-esteem. Our staff is culturally diverse and most are fluent in Spanish. We treat all persons who seek help with compassion, dignity and respect and are particularly welcoming to minorities.
Katherine Bartholomew, LCSW - Executive Director (Bilingual)
Katie joined the Family Service team as Executive Director in 2019. She received her master's degree in Social Service Administration from the University of Chicago and has worked a clinician, supervisor and administrator in community mental health for over 18 years. Katie is a Licensed Clinical Social Worker and is dedicated to providing culturally responsive, client-centered services to diverse, multi-ethnic populations.
Mauricio Cifuentes, PhD, LCSW - Clinical Director (Bilingual)
Mauricio received a J.D. from the Pontificia Universidad Javeriana in Colombia, an MSW and a Ph. D. both from Loyola University Chicago. He has worked as a clinician, supervisor, administrator, and professor for organizations such as Saint Anthony Hospital in Chicago, Augsburg University in Minneapolis, Comunidades Latinas Unidas En Servicio (CLUES) in Minneapolis/St Paul, and Loyola University Chicago where he coordinated the first-in-the-country online, bilingual Master’s in Social Work. Currently, he is the Clinical Director for Family Service and Mental Health Center of Cicero, IL.
Kathleen Allen, LCPC - Therapist
Kathy has been providing therapy to adults and families at Family Service since 1988, working extensively with those recovering from acute mental illness. She has been a Licensed Clinical Professional Counselor (LCPC) for 23 years, receiving her BA from North Central College in Sociology and Anthropology, and her Masters in Human Service from Concordia University. Her approach is tailored to individual needs and is based on fostering positive change through the therapeutic partnership and in collaboration with existing supports. She has facilitated groups in substance abuse, depression, and the nature of mental illness, and is an experienced advocate for those who need assistance through state and federal programs. She is dedicated to helping her clients overcome barriers which have prevented a sense of well-being, growth and adaption to the challenges they face.
Roxanna is a bilingual, bicultural therapist who believes in the power of a therapeutic relationship to help overcome many obstacles in a non-judgmental, nurturing, and safe environment for children, teens, & adults. Her goal is to help clients see their situation from a different lens in order to transform from within. She believes that therapy is about helping clients make smooth life transitions. Roxanna's work includes the following issues: family conflict, parenting, peer/relationship issues, trauma, sexual abuse, grief and loss, anger management, depression, anxiety, and stress.
Roxanna has been a Licensed Clinical Professional Counselor (LCPC) since 2022, receiving her Bachelor of Arts in applied psychology and a minor in sociology at the University of Illinois at Chicago, and her Master of Arts in counseling psychology with a concentration in Latino/a mental health at The Chicago School of Professional Psychology. Roxanna has completed the following certifications: medical sexual assault advocate and domestic violence advocate through Mujeres Latinas en Acción. She has also completed, the Level One Theraplay® and Marschak Interaction Method (MIM) through The Theraplay Institute, Trauma Sensitive Yoga Training through Healing Lotus, and Orientation to the Illinois Model of Infant Early Childhood Mental Health Consultation.
Roxanna is committed to creating a warm and welcoming atmosphere where you may feel empowered to take charge of your life. Roxanna has been working at Family Service and Mental Health Center of Cicero, also known as Cicero Family Service, since 2017.
Marisol Osuch, LCPC - Clinical Integration Coordinator and Clinical Supervisor (Bilingual)
Marisol graduated from Benedictine University with a B.A in Psychology. She received her Master’s Degree in Clinical Psychology from the Illinois School of Professional Psychology (Argosy). Marisol has seven years of experience working with children, adolescents, adults and families in community mental health. Marisol enjoys working with people of all ages who are experiencing emotional distress and working together to develop healthy coping skills. She has been working at Family Service since 2008.
Genesis feels a privilege helping clients with their everyday life and being able to develop the appropriate coping skills. Genesis graduated from Northeastern Illinois University with a B.A. in Social Work. She received her master’s degree in Social Work focusing on children’s and family from the University of Illinois – Chicago. Genesis has been working with the agency since 2017 and has experience working with children’s, teens, adults, and family in the community mental health. Genesis areas of interest include depression, trauma, anxiety, family conflict, anger management, and self- esteem.
Miriam graduated from the University of Illinois at Chicago with a B.A. in psychology. She received her Master’s degree in clinical psychology from The Chicago School of Professional Psychology. Miriam has 5 years of experience working with children, adults, and families in community mental health settings and has been with the agency since 2009. Miriam’s areas of interest include depression, trauma, grief/loss, anxiety, and self-esteem.
Carol is currently a Bilingual Clinical Associate and former Advanced Doctoral Fellow in Families, Illness, and Collaborative Health. She is a full-time 4th-year doctoral student in the Couple and Family Therapy Ph.D. program at Adler University, with a particular interest in Medical Family Therapy. Carol graduated from the Illinois School of Professional Psychology (Argosy) with a Master’s degree in Marriage and Family Therapy. She completed a Bachelor of Arts in Psychology and a minor in Social Work from Chicago State University. Carol works with individuals, couples, and families from an integrated systemic perspective, with emphasis on Structural Therapy, Solutions-Focused Brief Therapy, Emotionally Focused Couples Therapy, and Psychoeducational models. Carol has experience and interest in working with individuals, couples, and families who are impacted by chronic illness, and specifically, in Latino/Hispanic individuals, couples, or families that have limited access to mental health due to the barrier of the language. Carol provides therapy in both Spanish and English and believes that individuals or families struggle to express themselves, especially when communicating emotions can find it more challenging to do so with the language barrier. Carol thinks whose first language is not English may find it very difficult to identify words to express their feelings in a foreign language, especially, their profound emotions. Carol emphasizes her work in providing a safe space for her patients, allowing them to express their feelings without feeling judged or stigmatized. Carol has experience in treating: depression, anxiety, trauma, grief and loss, chronic medical illness, neurocognitive disorders, and difficulties in coping with daily life stressors. She enjoys working with a wide variety of individuals, couples, and families that are experiencing dysfunctional dynamics, emotional difficulties, and need help in finding a balance so they can improve their functioning and be capable of increasing their welfare.
Daniela is a bilingual (English-Spanish) Clinical Social Worker with a passion for community mental health services and psychoeducation. She obtained her Masters in Social Work from Loyola University Chicago with a specialization in Mental Health and sub-specializations in Migration Studies and Group Work. A full-time clinician at Cicero Family Services, her vision is to support the integral wellbeing of migrant and refugee communities. For Daniela, it is an honor to offer compassionate therapy services to individuals and families.
Kaina graduated from Concordia University Chicago with a B.A in psychology. They received their Master’s degree in clinical mental health counseling from The Chicago School of Professional Psychology. Kaina is a bilingual counselor that is passionate working with the Latino/Latinx community. Kaina’s areas of interest are social justice issues, anxiety and depression, trauma and grief and loss. Kaina is passionate about offering families and individuals space to process their emotions in a nonjudgmental, safe, and open environment. They believe that authenticity, collaboration, and honesty in a therapeutic relationship offers individuals and families opportunities for growth in most areas of their life.